Your privacy is important to us and we recognise the trust you place in us when you purchase online. Under the Privacy Act 1988 and the National Privacy Policy, any personal information we collect from you will be kept secure. This statement is our commitment to you.

We use the information you provide about yourself when placing an order only to complete the order. We do not share this information with other parties except to the extent necessary to complete the order.

Some information, such as email and delivery addresses is stored for your convenience and is not accessible by anyone else. No credit/debit card or payment account information is stored by us. For this reason you will be required to re-enter your credit/debit card or payment account details each time you transact with us.

We will treat any personal information you provide for the purposes of transacting with us as strictly confidential. We will not reveal, disclose, pass on, sell, rent, distribute, share or license to any third parties any personal information that you have provided to us, unless we have your prior express consent to do so.

When you register on the Herbal Fix website you are given the option to be added to our mailing list. If you prefer not to receive information from us, you can choose to unsubscribe at any time by sending an email request to

Members of our mailing list will receive advance notification of events, promotions or sales and may receive exclusive offers only available to members.