Terms of Use

This website is provided by Herbal Fix and by continuing to use this website you are agreeing to the following Terms & Conditions. If you do not agree to these terms then you may not use the website.

The information contained in this website is provided in good faith and Herbal Fix may amend, add or remove any information at any time without notice. By continuing to use this website after any such amendment you are deemed to have agreed to the amended terms. No other terms or changes to the Terms & Conditions shall be binding unless agreed in writing and signed by us.

Applicable Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of Australia and any disputes or legal proceedings will be submitted to the exclusive jurisdiction of the courts of New South Wales.

Disclaimer & Liability

Every effort has been made ensure the information contained on the website is correct, however, Herbal Fix makes no warranty as to the accuracy, comprehensiveness, or correctness of any products on the website and provides all products on an “as is” basis.

Herbal Fix including its partners, officers, employees, agents, contractors and any third parties associated with running the website, to the maximum amount permitted by law, disclaim all liability and responsibility for any loss or damage that might be suffered by you or any third party caused by the website or the products sold on it including, without limitation, loss or damage suffered as a result of negligence.

Placing an Order & Formation of Contract

To place an order with Herbal Fix you should be lawfully capable of entering into a valid contract in accordance with Australian Law. You must be over 18 years of age and possess a valid credit or debit card issued by a bank that is acceptable to us. You confirm that the credit/debit card that is being used is yours. We accept all major credit/debit cards including Visa, Mastercard, American Express, Diners Club and Union Pay. All credit/debit card holders are subject to validation checks and authorisation by the card issuer. If the issuer of your credit/debit card refuses to authorise payment to Herbal Fix we will not be able to process your order.

When you submit an order to the website, your order remains valid as an offer until we signal our acceptance through the issue of a Confirmation of Order email. Acceptance will only take place when we expressly accept your order by email to you in the form of a Confirmation of Order. Any other form of communication with you shall be for information purposes only and shall not constitute a Confirmation of Order. We may in our discretion refuse to accept your order for any reason including, unavailability of stock or we may offer you another item (for which you will be required to re-submit an order). If we refuse to accept your order we will arrange a refund of any payment already made by you.

A contract will only be formed when we are legally bound to supply the item to you when we accept your order.

Product Information

All our products are 100% genuine and authentic. They do not infringe on any legal rights, copyrights or possess any fraudulent or fake connotations. Our ingredients are sourced locally and from overseas and our finished products are manufactured within Australia.

It is your responsibility to ensure that the products are sufficient and suitable for your purposes and meet your individual requirements. We do not warrant that the products will meet your individual requirements. You acknowledge that the products are standard and not made to fit any particular requirements that you may have.

Disclaimer: Whilst our blends of herbs, vitamins and minerals contribute to the overall wellbeing of the human body, it is highly recommended for people with a medical condition to consult their appropriate health care professionals about the use of any of our ingredients. Our products are not provided as an alternative to medicine and are not intended to treat medical conditions.

Payment, Goods and Services Tax (GST), Customs & Duties

All prices on our website are stated in Australian Dollars (AUD) and include a GST of 10%. All prices are subject to change and are valid online at the time shown.

The Herbal Fix checkout process uses the Commonwealth Bank of Australia merchant facility. This is a trusted online payment solution on the web which features securities and payment fraud protection. The Commonwealth Bank of Australia merchant facility accepts Visa, Mastercard, American Express, Diners Club and Union Pay. You may also make payments using your bank account but this may delay your order.


For information on how we collect and handle your personal information please see our Privacy Policy.


For information on delivery, please see our Delivery Policy.


We do not accept returns so please choose your products carefully.

Loss of Goods

All risk in and responsibility for the goods shall pass to you upon delivery. You must take care when opening the goods so as not to damage them, particularly when using any sharp instruments.


All information, text, material, graphics, software and advertisements on the website are Copyright © of Herbal Fix its suppliers and/or licensors, unless expressly indicated or otherwise.

The website is protected by Australian and international copyright and trademark laws. You must not modify, copy or distribute the website content in any way except as expressly provided for on the website or expressly authorized in writing by Herbal Fix.

You must not frame or embed in another website any of the material appearing on this website without our prior written consent.

You may use the content of this website only for the purpose of shopping on this website or placing an order on this website and for no other purpose.


Ballaqua Pty Ltd trading as Herbal Fix
Suite 1, 344A Illawarra Road
Marrickville NSW 2204
Email: info@www.herbalfix.com.au
ABN: 50410503724